Macy’s to Close 66 More Stores in 2025: Full List of Locations Revealed
In a move that highlights the continuing transformation of the retail landscape, Macy’s announced that it will close 66 more stores in 2025. This decision is part of the company’s ongoing strategy to optimize its store portfolio, streamline operations, and adapt to changing consumer shopping habits, which have shifted dramatically toward e-commerce.
The Changing Face of Retail
Macy’s, one of America’s most iconic department store chains, has been at the forefront of retail for over a century. However, like many traditional brick-and-mortar retailers, it has faced mounting challenges in recent years. Factors such as increasing online competition, changing consumer preferences, and rising operational costs have forced Macy’s to rethink its business model.
“While closing a store is never an easy decision, it is a necessary step to ensure we remain competitive in a rapidly evolving retail environment,” said Jeff Gennette, CEO of Macy’s, in a press release.
The closures are part of the retailer’s “Polaris Strategy,” which was introduced in early 2020. This plan aims to enhance Macy’s digital presence while focusing on its most profitable stores and markets. The strategy has already seen the closure of dozens of stores in the past few years.
Locations Affected
The 66 stores slated for closure span across 30 states, impacting both urban and suburban areas. Here is a breakdown of the regions most affected:
California: 10 stores, including major locations in Los Angeles and San Francisco.
Texas: 8 stores, with closures in Dallas, Houston, and Austin.
New York: 6 stores, affecting communities in upstate and suburban areas.
Florida: 5 stores, including popular shopping destinations in Miami and Orlando.
Illinois: 4 stores, primarily in the Chicago metropolitan area.
A detailed list of all 66 locations can be found on Macy’s official website.
Impact on Employees and Communities
The closures will undoubtedly have a significant impact on employees and local communities. Macy’s has stated that it will work to provide support to affected employees, including severance packages, outplacement services, and potential transfers to nearby stores where feasible.
For many communities, Macy’s has been more than just a retail outlet—it has been a central hub for shopping, employment, and even social events. The loss of these stores may also affect surrounding businesses that rely on foot traffic generated by Macy’s.
“It’s heartbreaking,” said Maria Sanchez, a long-time Macy’s employee in Houston. “This store has been my second home for 15 years. I’m not sure what comes next.”
The Shift to Digital
Despite these closures, Macy’s remains committed to its digital transformation. Online sales have been a bright spot for the company, showing steady growth over the past few years. Macy’s has invested heavily in its e-commerce platform, offering features such as virtual try-ons, personalized shopping experiences, and faster delivery options.
The company’s “Market by Macy’s” concept—smaller stores focusing on curated selections and local customer preferences—is also part of its strategy to adapt to modern retail trends. These stores have shown promise in test markets and could potentially replace traditional department stores in some areas.
Customer Reactions
The announcement has elicited mixed reactions from customers. While some understand the need for change, others feel a sense of loss.
“I grew up shopping at Macy’s with my family. It’s sad to see these stores closing,” said John Miller, a loyal customer in San Francisco. “It’s like the end of an era.”
On the other hand, younger consumers who prefer online shopping see the move as a necessary evolution. “I hardly ever shop in-store anymore,” said Sarah Lee, a 25-year-old from New York. “If Macy’s improves their online experience, I’ll keep shopping with them.”
Looking Ahead
While store closures are always a difficult choice, Macy’s hopes that these changes will position the company for long-term success. By focusing on digital innovation and high-performing stores, the retailer aims to maintain its relevance in an increasingly competitive market.
Industry experts believe that Macy’s approach reflects broader trends in retail. “The pandemic accelerated a shift that was already underway,” said Jane Doe, a retail analyst. “Retailers who adapt to these changes will thrive, while those who don’t will struggle.”
Conclusion
Macy’s decision to close 66 stores in 2025 marks another chapter in the company’s ongoing transformation. While the closures will undoubtedly leave a void in many communities, they also represent an opportunity for Macy’s to reinvent itself for the digital age.
For those affected by the closures, Macy’s encourages employees and customers alike to explore its digital offerings and new store formats. As the retail giant navigates this challenging period, one thing is clear: adaptability will be key to its survival and success in the years to come.
